The health, safety and protection of our Staff and Clients remains our top priority. As we continue to monitor the fluid nature of the ongoing COVID-19 situation, we want to provide an update on our current strategy and changes to ensure the health and wellness of our staff and customers. 

Due to these unprecedented circumstances, we are experiencing an extremely high volume of requests. Our Team has been working diligently to assist clients and we are making every effort to address all of your requests in a timely manner, however, due to this, we are not able to meet all wine orders and delivery requests for water. We greatly appreciate your patience during this time.

Please send your water delivery requests to Info@h2odeliveryservices.ca and the email will be replied to as quick as possible. Please do not call the store The Oak Barrel as it is too busy to arrange any delivery at this time through the store front. Please call (or text preferred ) 519-653-2279 or email H2o Delivery Services at the above email. Amy will be glad to assist you. She is working from home with 5 children so please be patient.  

Protecting our health:
We will be taking precautionary measures to protect the health of our Team and Community and do our part to reduce the spread of the virus, including:   
•    Encouraging Staff who feel unwell to stay home and seek medical assistance if applicable   
•    Promoting effective hand washing and hygiene; providing access to anti-bacterial wipes, soap, hand sanitizer both in the store and in delivery vehicle.    
•    Frequent cleaning of all shared surfaces, such as door knobs, light switches, water dispenser buttons , doors, nozzle, mallet, and have removed the multiple use cloths.    
•    Minimized wine appointments with extra time to sanitize all areas before the next customer.    
•    Providing Staff with ongoing guidance and resources regarding responsible hygiene and health with open lines of communication for concerns or further information. 

At this time we are not adjusting our hours but with a very small team that could change very quickly. We will continue to take care of our community and provide the best quality water delivered, in store and with our 24 hour station. We will be monitoring this situation and make changes accordingly.   As always, we appreciate your business and wish you all good health!

Thank you for your understanding,

H2o Delivery Services & The Oak Barrel
Amy and Jesse Hanley - owners and water delivery
Tracy and Brian Riehl - owners and wine fermentation specialist 
Lana - office manager
Chase - store associate and fermentation specialist